DMC (Midlands) Ltd

DMC (Midlands) Limited is a bona fide 'Trade Only' supplier. All new customers are required to complete a Credit Application Form before a trade credit account is established. All initial orders & some subsequent orders are on a pro-forma basis.

Our minimum invoice value for delivery is £350 + VAT. Customers must have good access and we must be able to get a large vehicle close to the delivery point. Our Drivers are unaccompanied and in the case of larger pieces of furniture, will only be responsible for furniture to the back of our vehicle, but our Driver if asked and at their discretion will give assistance with unloading to a suitable unloading bay. Under no circumstances will our Drivers be held responsible for any furniture once it has left our vehicle. Drivers cannot leave vehicles unattended, so please do not expect them to take items to upstairs storerooms, cellars etc.

Our delivery vehicles operate on multi-drop deliveries, so unfortunately it is not possible to state an exact delivery time, but can usually inform you of the day and whether morning or afternoon. Also all Drivers have mobile phones and are usually in contact with Head Office, so we can usually give you up to date information, whilst the vehicle is on-route.

It will not be possible to make deliveries if closing day's co-inside with our route planning.

Payment must be made by the agreed method and in the agreed time. Any overdue amounts will accrue an interest of 2% above the Barclays Bank PLC base rate per month over. All Show Price offers must be paid for in full to the driver. Any cheques that are represented will incur a cost of £10 and any bounced cheques will incur a cost of £25.

All goods remain the property of DMC (Midlands) Limited until invoice is paid in full.

Ireland North and Southern

DMC (Midlands) Limited will deliver to any designated shipper within mainland UK on F.O.B. terms. The minimum invoice delivery value is £500.

Customers who wish to purchase a container and are able to accept direct to their premises will make significant savings. Our terms are 30% when the order is placed and the balance of 70% before the container is delivered. Any costs incurred by late payment will be passed direct to the customer; these must be paid before the container is delivered. Once we have received the order, an estimated day of arrival will be given.

Prior to delivery all items are inspected by our staff, and in the unlikely event that the return of any faulty goods or damaged items should be required, we must be notified by letter, fax or email within 7 days of receipt of goods. All goods must be returned in the original packaging. Once the returned goods have been inspected we will issue a Credit Note. Replacements will be re-invoiced in full. We will not accept items with price tickets attached.

Any discrepancies must be notified by letter, fax or email within 3 working days of receipt of the Delivery Note.

Failure to comply with this procedure will result in items not being credited or replaced.

Our showroom is open Monday - Thursday, from 9:00am - 4:00pm & Friday 9:00 am - 2:00 pm. All customers are required to ring the prior day to ensure we have staff to accommodate the visit. Unfortunately children under the age of 16 will not be permitted entry. All cash & carry orders will be allowed a 5% discount.

These terms and any act or contract to which they apply, shall be governed by English Law and any dispute or difference arising from our mutual business shall be determined exclusively by the courts of England.